See below for a collection of help videos covering a range of topics for authority placement staff and commissioners. Each short video covers a feature of the Link Maker system.
If you need further guidance relating to a topic or would like to request a specific video, please contact us.
Please note that all names and content shown within these instructional videos are used for training purposes only. Any resemblance to actual persons is purely coincidental.
Registering
Managing child profiles
- Creating a placement request
- Editing an existing profile
- Using a static availability setting
- Using an availability schedule
- Reviewing profile activity
- Deleting a profile
Managing cases
- Accessing your existing cases
- Sharing a case with another practitioner
- Connect and disconnect your account from a case
- Setting a case as inactive
- Deleting a case
Considering potential placements
- Searching available placements
- Expressing interest in a placement
- Responding to an expression of interest
- Messaging providers securely
- Sharing documents with providers securely
- Ending a discussion
Working with consortia & frameworks
- Creating and managing provider groups
- Using agency groups when searching profiles
- Using agency groups when setting availability
